Return and Refund Policy

1. Return Period: Customers have the right to return their purchase within 14 days of receiving the item.
2. Condition of Returned Items: Products must be returned in their original condition, unused, and with all original packaging and labels.
3. Refund Process: Upon receipt and inspection of the returned item, refunds will be processed within 14 days. The refund will include the cost of the product and the standard delivery charge.
4. Return Shipping: Customers are responsible for the cost of returning items unless the product is faulty or not as described.
5. Faulty Items: If an item is received damaged or faulty, please contact us within 30 days for a replacement or full refund, including return shipping costs.
6. Exceptions: Custom-made or personalized items are non-returnable unless faulty.
7. Contact Us: For returns or any queries regarding our policy, please contact our customer service team.
8. Note: This policy is in accordance with UK consumer law.