• length - 170cm
• width - 24/25cm

Return and Refund Policy

1. Return Period: Customers have the right to return their purchase within 14 days of receiving the item.
2. Condition of Returned Items: Products must be returned in their original condition, unused, and with all original packaging and labels.
3. Refund Process: Upon receipt and inspection of the returned item, refunds will be processed within 14 days. The refund will include the cost of the product and the standard delivery charge.
4. Return Shipping: Customers are responsible for the cost of returning items unless the product is faulty or not as described.
5. Faulty Items: If an item is received damaged or faulty, please contact us within 30 days for a replacement or full refund, including return shipping costs.
6. Exceptions: Custom-made or personalized items are non-returnable unless faulty.
7. Contact Us: For returns or any queries regarding our policy, please contact our customer service team.
8. Note: This policy is in accordance with UK consumer law.

General Shipping Information for the UK

1. Delivery Areas: We ship to all locations within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
2. Shipping Costs: Shipping costs may vary depending on the size, weight, and destination of the order. Standard shipping rates will be applied at checkout.
3. Processing Time: Orders are typically processed within 1-2 business days. Custom or made-to-order items may require additional processing time.
4. Delivery Time: Standard delivery within the UK usually takes 3-5 business days. Expedited shipping options are available for an additional fee.
5. Carrier Information: We use reputable carriers such as Royal Mail, DPD, and UPS for our deliveries, ensuring reliable and efficient service.
6. Tracking: Once your order is dispatched, you will receive a tracking number via email to monitor the delivery status of your package.
7. Delivery Instructions: If you have specific delivery instructions, please include them in your order notes or inform us directly.
8. Missed Deliveries: In case of a missed delivery, the carrier will leave a notice with instructions on how to rearrange delivery or collect from a local depot.
9. International Shipping: For shipping outside the UK, please check our international shipping policies or contact our customer service for more information.
10. Customer Service: For any queries or assistance with your shipping, our customer service team is here to help.
11. Note: During peak seasons or due to unforeseen circumstances, there might be delays in shipping times. We appreciate your understanding and patience.