Return and Refund Policy

1. Return Period: Customers have the right to return their purchase within 14 days of receiving the item.
2. Condition of Returned Items: Products must be returned in their original condition, unused, and with all original packaging and labels.
3. Refund Process: Upon receipt and inspection of the returned item, refunds will be processed within 14 days. The refund will include the cost of the product and the standard delivery charge.
4. Return Shipping: Customers are responsible for the cost of returning items unless the product is faulty or not as described.
5. Faulty Items: If an item is received damaged or faulty, please contact us within 30 days for a replacement or full refund, including return shipping costs.
6. Exceptions: Custom-made or personalized items are non-returnable unless faulty.
7. Contact Us: For returns or any queries regarding our policy, please contact our customer service team.
8. Note: This policy is in accordance with UK consumer law.

General Shipping Information for the UK

1. Delivery Areas: We ship to all locations within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
2. Shipping Costs: Shipping costs may vary depending on the size, weight, and destination of the order. Standard shipping rates will be applied at checkout.
3. Processing Time: Orders are typically processed within 1-2 business days. Custom or made-to-order items may require additional processing time.
4. Delivery Time: Standard delivery within the UK usually takes 3-5 business days. Expedited shipping options are available for an additional fee.
5. Carrier Information: We use reputable carriers such as Royal Mail, DPD, and UPS for our deliveries, ensuring reliable and efficient service.
6. Tracking: Once your order is dispatched, you will receive a tracking number via email to monitor the delivery status of your package.
7. Delivery Instructions: If you have specific delivery instructions, please include them in your order notes or inform us directly.
8. Missed Deliveries: In case of a missed delivery, the carrier will leave a notice with instructions on how to rearrange delivery or collect from a local depot.
9. International Shipping: For shipping outside the UK, please check our international shipping policies or contact our customer service for more information.
10. Customer Service: For any queries or assistance with your shipping, our customer service team is here to help.
11. Note: During peak seasons or due to unforeseen circumstances, there might be delays in shipping times. We appreciate your understanding and patience.

These Spiral Macramé Coasters in Green and White can be beautifully integrated into your home and various settings for both functionality and aesthetic appeal:

• Coffee Station: Place them under your favorite mugs at your home coffee station for a stylish touch to your morning routine.
• Outdoor Dining: Use them on your patio table during outdoor meals or barbecues to add a boho-chic vibe to al fresco dining.
• Living Room: Arrange them on your end tables and coffee table in the living room for guests to use during visits.
• Home Office: Brighten up your workspace by keeping a coaster on your desk, ready for those coffee breaks or water glasses.
• Breakfast Nook: Add a coaster to your breakfast nook table setting for a cozy and inviting start to the day.
• Bedside Tables: Keep one on your bedside table to hold a glass of water, ensuring your furniture stays ring-free.
• Home Bar: Adorn your home bar with these coasters, ready to catch drips from chilled cocktails or spirits.
• Kitchen Island: Display a set on the kitchen island for a decorative yet practical element where people often gather.
• Entertainment Center: Place these coasters in your entertainment area to protect surfaces during movie nights or game days.
• Seasonal Decor: Incorporate them into your seasonal decor by pairing with complementary colored tableware for festive occasions.

These macramé coasters seamlessly combine utility with modern craftsmanship, making them suitable for use in any space where you might need to rest a beverage.

The Spiral Macramé Coasters in Green and White are not only practical household items but also stylish accessories that can be utilized across various industries:

• Home Décor and Furnishings: Ideal for stores selling home accessories, offering customers an attractive way to protect surfaces with a handcrafted touch.
• Hospitality: Suitable for hotels, bed and breakfasts, and cafes looking to enhance their table settings with unique, artisan coasters.
• Event Planning: Perfect for event planners to use as part of table décor for weddings, corporate events, or special celebrations.
• Culinary and Kitchenware Retail: These coasters can be retailed alongside kitchenware and dining sets as complementary table accessories.
• Gift and Specialty Shops: A charming addition to the inventory of shops that specialize in unique, handcrafted gifts.
• Office Supplies Stores: Could be offered to corporate clients looking to add an artisanal yet functional touch to office spaces.
• Garden and Outdoor Living Stores: For those who sell outdoor furniture and decor, providing an option for customers to accessorize their garden tables.
• Craft and Hobby Shops: A lovely item for craft stores that cater to customers appreciating the art of macramé and handmade goods.
• Online Marketplaces: Suitable for online retailers, especially those focusing on handmade or eco-friendly home goods.
• Wholesale Home Goods: These coasters can be offered in bulk to retailers or other businesses for resale, perfect for shops looking to expand their range of quality home products.
• Corporate Gifting Companies: As a corporate gifting option for businesses wanting to give a unique and practical gift to clients or employees.
• Wedding Registry and Party Supply: They can be a part of a wedding registry or sold by party supply stores for use in home entertaining.
• Eco-Friendly Lifestyle Stores: For stores that emphasize sustainability, these coasters made of natural materials are an eco-conscious choice.
• Artisan Fairs and Pop-Up Shops: Ideal for sale at artisan markets, fairs, or pop-up shops that focus on handcrafted items.

By offering these macramé coasters, businesses in these industries can provide their customers with a product that is both functional and fashionable, and shops can benefit from their resale potential due to their broad appeal and handcrafted quality.